ToolJot Crown Sudoku privacy policy

In short

Shows ads, and asks before any tracking.
Optional Remove Ads purchase, not linked to you.
No analytics of our own and no account.
Your progress is saved on your iPhone and in your own iCloud.

This is the part of ToolJot's privacy policy for Crown Sudoku. In it, "ToolJot", "we" and "us" means ToolJot.

Crown Sudoku is free because it shows ads: a banner ad, a full-screen ad now and then between puzzles, and ads you choose to watch for a hint, to keep playing or for double coins. They come from Google AdMob and the partners it works with, such as Unity Ads.

What ad companies collect

When an ad is shown, Google AdMob and its partners, such as Unity Ads, may collect device details, identifiers, your rough location from your internet address, and whether you saw or tapped an ad. They use this to show ads, measure them and prevent fraud, under their own privacy policies. Read how Google uses data from apps and the Unity privacy policy.

Consent. Where the law requires it, the game asks for your consent before showing personalised ads.

Tracking. The game asks for permission before using your advertising identifier to track you across other companies' apps and websites. If you say no, you still see ads, but they are not personalised. You can change this at any time in Settings, Privacy and Security, Tracking.

Remove Ads purchase

Crown Sudoku sells a one-time Remove Ads purchase, which turns off the banner ad and the full-screen ads between puzzles, and adds coins, hints and the Royal crown and sword. Ads you choose to watch stay available. Payment is handled by Apple, and we never see your card or payment details.

We use RevenueCat (RevenueCat, Inc., USA) to check the purchase and remember that it was made, also on your other devices. RevenueCat receives a random app user ID, your device type and your purchase history. This is not linked to your name or Apple ID, and it is not used for advertising or tracking. When an ad is shown or tapped, the game also tells RevenueCat which ad network and type of ad it was and what it earned, with the same random ID, so we can see ad income next to purchases. This contains no personal information.

Ratings

Crown Sudoku may show Apple's own rating pop-up or open its App Store review page. Apple handles ratings, and we do not see who rated.

Crash reports

If you share analytics with app developers in your device's Settings, Apple sends us crash reports from Crown Sudoku so we can fix them. They are not linked to you.

Help and contact

Contact Us in the game's Settings opens an email to us at support@tooljot.com. We use what you send us only to answer you.

Your progress

Your puzzles in progress, solved counts, coins, hints, the crown and sword styles you own and your settings are saved on your device. When iCloud is on, they are also saved in your own iCloud through Apple, tied to your Apple Account, so they come back on your other iPhones and after a reinstall. We can't see or access this data.

It is gone when you delete the game and turn iCloud off for it, or when you delete its data in Settings > Apple Account > iCloud.

Data collected

Purchases: your purchase history, through RevenueCat. Not linked to you and not used for tracking.
Identifiers: a random app user ID for purchases, and device identifiers for ads. Your advertising identifier is used only if you allow tracking.
Usage data: whether you saw or tapped an ad, collected by the ad companies.
Diagnostics: crash reports from Apple, only if you share them.

Crown Sudoku uses no analytics of its own and needs no account.

Who is responsible

ToolJot is responsible for your information. Contact: support@tooljot.com.

Messages you send us

When you write to us through the contact page or by email, we receive your name, email address and message, and which product it is about if you tell us. We use this only to answer you and to help with the product.

Services we use

These companies help run Crown Sudoku today. When this list changes, we update this page.

RevenueCat: confirms purchases and gives us sales and ad income totals.
Apple: the App Store, purchases, ratings and crash reports.
Google AdMob and Google's consent tool: ads and ad consent.
Unity Ads: ads through AdMob.
Web hosting: handles messages you send through the contact page.
Google reCAPTCHA: spam protection on the contact page, under the Google Privacy Policy.

These services must protect your information at least as well as this policy does. They only use it to do their job for us, except the ad companies, which also use it under their own privacy policies as described in the ads part.

How we use it

To provide, run and improve our products.
To answer your messages and give support.
To unlock what you bought.
To show ads in the games.
To find and fix bugs and crashes.
To keep our products secure and stop abuse and spam.
To meet our legal obligations.

We do not sell your personal information.

Sharing

We share personal information only as described in this policy: with the services above so they can do their work, with advertising partners in the games, when the law requires it or to protect our rights and the safety of others, and as part of a business sale or merger, in which case this policy continues to apply.

How long we keep it

We keep personal information only for as long as we need it for the reasons in this policy, or as long as the law requires. Information saved on your device stays until you delete it or the app.

RevenueCat keeps purchase records for as long as we offer Crown Sudoku, unless you ask us to delete them.

Security

We use reasonable safeguards to protect personal information. No method of sending or storing data is completely secure, so we cannot promise absolute security.

Where it is processed

Our services may process information in countries other than where you live, including the United States. Where the law requires it, appropriate safeguards are in place for these transfers.

Children

Crown Sudoku is for ages 13 and up, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, object to or limit how we use it, receive a copy of it, and withdraw consent at any time. To use any of these rights, email support@tooljot.com. We answer privacy requests within 30 days.

Crown Sudoku's purchase records carry a random ID, not your name or email. To ask us to delete yours, send us the order ID from Apple's receipt email.

EEA, Switzerland and the UK. We use personal information to provide our products, based on our legitimate interests in running and improving them, with your consent where the law requires it (for example personalised ads), and to meet legal obligations. You can also complain to your local data protection authority.

California. You have the right to know what we collect, to ask us to delete or correct it, to opt out of the sharing of personal information for personalised ads, and not to be treated differently for using these rights. In the games, you can opt out through the consent and tracking choices described above.

Changes to this policy

We update this policy when our products change, for example when we add a product, a feature or a service. If a change is significant, we will make it clear on this page or in the product.